Product Operations

Orrin Ward

Helping teams and organisations get more betterer through People, Processes, and Tools.

What I do

Driving impact across three pillars

People

Building high-performing teams through better alignment, communication, and ways of working. Coaching individuals and creating environments where people do their best work.

  • Cross-functional team alignment
  • Building sharing & learning cultures
  • Turning groups into teams

Processes

Designing and optimising workflows that remove friction and accelerate delivery. Turning chaos into clarity with scalable, repeatable systems.

  • Product development lifecycle
  • Agile & delivery frameworks
  • OKR & goal-setting systems

Tools

Evaluating, implementing, and integrating the right tools to support teams at scale. Making sure technology enables rather than hinders.

  • Workflow automation
  • Tooling strategy & rationalisation
  • Data & reporting pipelines

Experience

Companies I've worked with

Checkout.com
Checkout.com
Zopa
Zopa
Apps for Good
Apps for Good
leemail.me
leemail.me
Absolute Radio
Absolute Radio

Get in touch

Let's work together

Interested in how I can help your organisation? I'd love to hear from you.